How satisfied are you with our service and products?

To deliver Peace of Mind with the best sealing solutions; that’s our main goal. This is why we’ve recently implemented a new customer feedback program. Because in the end, if you are satisfied, we know we are on the right way. In addition, your feedback enables us to see how we can further improve our service to all our customers.

Summarised

  • Short survey via our partner Integron
  • The survey will take no more than 3 minutes
  • Improving our service towards customers

Who will receive this?

Every month, customers that are involved in the recently delivered order (and who did not receive this in the 6 months before) will receive a short questionnaire by our partner Integron. We will measure the level of satisfaction and see if there are points of attention, improvement or compliments. It will take less than 3 minutes of your time. We can also keep you up-to-date with the results when it’s finished!

 

The effect?

Continuous improvement and happier customers that have Peace of Mind of course.

 

Haven’t ordered at Lagersmit (yet) but would like to participate as well?

We are happy with your feedback also if you haven’t ordered just yet. Send your contact details to Mrs. Ashley Kunz – van der Vlies (marketing@lagersmit.com) or leave us a Google review!

More information

In case you have questions, contact your account manager or our marketing department via marketing@lagersmit.com.